Chester Technical Services, Inc.


Who We Are……………..

CTS is an authorized US reseller for SANS Language Lab products, SANS Inc. is the Exclusive Licensor of Sony Language Learning Software.  We have 40+ years of experience and continue to support our customer’s, old and new, with service, sales and installation.  We service the following States;  Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, New Jersey, a portion of Pennsylvania, Delaware, Maryland, Washington D.C. and Virginia.

We are a small business concern with a drive to exceed our clients expectations.

Douglas-F.-Rice,-PrincipalDouglas F. Rice, Principal

Doug is one of the entrepreneurs who created CTS in 1974 and has continued to encourage its growth throughout the years. As a Naval Veteran he takes great pride in his work and strives to keep his customers happy. He and his wife Sandy reside locally with their two Labrador Retrievers and keep busy with their 11 grandchildren!


James M. Hannon, Principal

Jim is one of the entrepreneurs who created CTS in 1974 and continues to support its growth and stability. With his analytical mind and attention to detail CTS and its customers can feel safe in his hands. Jim lives locally with his wife and two Bernese Swiss Mountain dogs.



Jay Carney, Northeast Regional Sales Manager

Jay has been a dedicated employee for CTS for over 30 years as a sales manager covering the Northeast (New York, New Jersey and Pennsylvania, Maine, New Hampshire, Vermont, Massachusetts, Rhode Island and Connecticut).  He is an avid trail runner, swimmer and cyclist, having completed the Ironman triathlon.  Jay resides locally with his wife, Deb.


Bob Grewal Sales Manager

Bob Grewal, Sales Manager

Bob has been with CTS for over 14 years and is a dedicated employee.  His region covers Delaware, Maryland, Virginia, Washington, D.C. and West Virginia.  Bob, and his fiancée, Melanie reside just outside of Washington D.C., in the Maryland suburbs.

Kelly-Shepard,-Sales-CoordinatorKelly Shepard, Sales Coordinator

Kelly has worked for CTS for 9+ years and has worked closely with the sales team.  She is an excellent customer service representative and handles all of our conferences and trade shows.  Kelly lives with her husband, Allen, her adopted niece and two daughters.

Justin-Rice,-Service-Technician Justin Rice, Service Technician

Justin has over 20 years with CTS and continues to educate himself and serve his customer’s needs.  He is an avid runner and enjoys going to his daughter and son’s sports events.  He and his wife, Sue, reside locally with their two children.


Jay Leatherman, Service Technician

Jay has over 20 years with CTS and has a wealth of knowledge in the IT area.  He services customer’s needs remotely as well as on site.  Jay lives locally and has a 6-year old Weimaraner, Sully, who comes to work with him every day.


Sandra Rice, Business Manager

Sandra has been with CTS since its inception 40+ years!  She has extensive knowledge of CTS in all areas.  She resides with her husband, Doug,  in Connecticut and enjoys her two black labs and her 11 grandchildren!


Rachel Welch, Administration

Rachel has been with CTS for 18+ years as a dedicated employee.  Her expertise ranges from sales support to office administration and customer service.  Rachel resides near the Connecticut River with her husband, Patrick, and their five children which includes TWO sets of twins!


Sarah Mitchell, Administration

Sarah has worked for CTS for 20+ years, she has knowledge in different areas including, administration, graphic design and government contracts.  She resides locally and has four children, which includes a set of identical twins!